Company Profile

Founded in 2006, Anain Hajj & Umrah Services (Pvt) Limited is an enrolled company (Enrollment No. 12293) with Ministry of Religious Affairs & Interfaith Harmony having its registered office in Chitral and branch office in Islamabad. With more than 11 years of experience in providing flight tickets, hotel accommodations, Transportation to Umrah pilgrims, we have become one of the Pakistan’s trusted brands in Tour Operating business over the years. The encouraging feedbacks from our customers have inspired us to work towards maintaining the highest levels of customer satisfaction all these years.  To keep up with this tremendous pace of growth, we have also been planning to open more branch offices in different cities of the Pakistan.

‘Service above Self’ has been our guiding principle, ever since the organization was formed. This noble principle has inspired us all these years to serve our customers in the best possible manner. Besides this, the encouraging feedbacks and valuable suggestions from our customers motivate us to make constant improvements in our services. This is made possible by employing the latest technologies and vast experience of our staff members, who have spent a considerable amount of time working in the fields of hospitality for umrah Pilgrims. The company has also contracted services of well known companies at Kingdom of Saudi Arabia.

We consider travel as one of the most promising sectors in the world today, and this is the reason why we strive to provide the best umrah packages at affordable prices. Since performing an umrah in Ramadan is a wish of every Muslim in this world, we select the best Ramadan umrah packages for you. Our team of experts can help you out with any questions that you may have in order to make your umrah an experience to remember.
In addition to this, we are in a process to offer a wide range of services to our customers. Some of them are listed below:
• Tailor-made Holiday Packages
• Worldwide Hotel Reservations
• Dubai, Thailand Holiday packages
• Domestic Tours

Our Vision

We strive for continued excellence in service, in order to deliver the best travel and tourism experience to our clients, creating unique lifetime experiences for all, and becoming a partner of choice. We endeavor to provide an integrated travel package through contractual agreements that enhance our operational performance, both in terms of service quality and competitive rates.

The company is especially focused on its vision of Serve the people with best services”.

Our Mission

To realize our vision of global excellence in the industry, our approach encompasses the following:
• Continued improvement of our portfolio and service quality through leadership, highly qualified professional staff, and advanced technology in order to constantly meet and exceed clients’ expectations.
• Enabling a reliable, cost effective and transparent operations system.
Enhancing our shareholders’ value and increasingly developing the quantity and quality of services for special needs travelers
.

Our Values are IKHLAS. IKHLAS stands for;

I Inspire  

Create value/ meaningful journey for customers; create ideas by creative solution

 

K knowledgeable  

The pursuit of understanding, skill and expertise; actively discover and explore of knowledge for continuous improvement

 

H Honesty  

The quality of being truthful

 

L Loyalty  

Dedication to individual, community and organization

 

A Achievement  

Expect the best of ourselves at all time

 

S Service Excellence  

Commit and establish long-term relationship with our customers